Frequently Asked Questions

How will I access my driveway?

Access to driveways will be maintained where practical, any work planned across a resident’s driveway will be brief and at an agreed time.

Will roadside parking be impacted?

Roadside parking will be impacted by our work for each active work site. We aim to keep work sites small and compact where possible, however if you have specific access requirements that we need to consider (e.g. nurse/doctor visits, Meals on Wheels, planned property works etc.), please advise our communications manager and we will do our best to accommodate these needs.

Why don't crews work 24/7 to get the work done quicker?

We will have crews working at night when it is safe and practical to do so.

Night work is not safe or practical everywhere because:

  • Brightly lit roadworks and noisy machinery disturb people trying to sleep
  • Nightwork is more dangerous for our crews and for road users
  • Our work involves working in trenches with moving plant and equipment. It is difficult to adequately light these places at night to make them safe
  • The health and well-being of our crews are important too. Just like us, they need to get home and see their families at night
Why are you dewatering?

Where groundwater is near the surface, we need to dewater the site before we start construction. High groundwater levels affect the stability of the site and make excavation difficult. Dewatering is the removal of naturally occurring groundwater to create a dry area suitable for safe access and excavation. We dewater a site using spears inserted into the ground. A pump then creates a vacuum that draws the water to a pipe at the surface that is connected to the spears. The groundwater is then discharged to the local stormwater network. Dewatering is a temporary activity, and groundwater levels return to normal after the spears are removed.